Help & FAQs find your answer here

General Questions

What is GoodWaysToWin.com?

GoodWaysToWin.com is the online home of all of Marie Curie’s prize-led fundraising. We’ve offered supporters the chance to win prizes, whilst supporting their favourite charity, for over 20 years. We launched this website so more people can take part in this great way to raise funds and win prizes. 

How do I know that this is fair and legal?

The Marie Curie lotteries are fully licenced and regulated by the Gambling Commission and comply with all Gambling Commission Requirements. The UK Gambling Commission is the regulatory body for casinos, bingo clubs, gaming machines, and the larger society lotteries in Great Britain. We have to report on every draw to the gambling commission and receive regular audits and visits to make sure that our Lottery and Raffles are always fully compliant.

How does this make money for Marie Curie?

For each £1 entry into the Weekly Lottery, 93p goes directly to Marie Curie – the other 7p goes to fund more prizes for future draws. For the raffle this figure is 98p going directly to Marie Curie and 2p going towards our prize fund. Every Friday our community of Weekly Lottery players raise enough money to fund at least one nurse for a whole year, but without new players we can’t continue this support.

How much did the Marie Curie Weekly Lottery TV ad cost to make?

As with all fundraising campaigns, money had to be spent in order to generate funds. In this instance, we paid £40,000 for the advert. We aim to make at least £125,000 from the television advert. Having an advert live will benefit our fundraising efforts and help raise more money long-term alongside other methods.

How old do I have to be to play games on GoodWaysToWin.com?

You can enter our Weekly Lottery and Raffle from the age of 16; but only people over the age of 18 can play on our site.

If you are between 16 and 18 and would like to play our Weekly Lottery or Raffle, give us a call on 0870 609 1453 (Mon – Fri, 9am-5pm) and we will be able to give you more information on how to play.

I’m worried about the effects of gambling. Where can I find out more?

Please follow the links below to GamCare http://www.gamcare.org.uk and The Responsible Gambling Trust. We encourage our supporters to gamble responsibly. We may temporarily block the accounts of users displaying problem gambling behaviour, such as buying large amounts of tickets repeatedly.

As part of our licencing agreement the Good Ways To Win team offer the option to self-exclude from all gambling based marketing and activity. Supporters who believe they should be self-excluded from gambling communications because they believe they are at risk can do so via www.goodwaystowin.com/responsiblegambling, phone or letter. Once the supporter has requested to self-exclude, we will remove this individual from receiving all gambling propositions for a maximum of five years. The self-exclusion will be applied within two days of the supporter making contact.

The supporter will be removed from our prize led campaigns and will receive a self-exclusion form. The supporter can choose to cancel their self-exclusion, however, this can only be cancelled after an initial period of six months. This cancelation process is subjected to a 24hour cooling off period of reconsideration for up to two years after the initial declaration.

Where does the money to fund the weekly and Superdraw prizes come from?

The prize money comes out of Marie Curie’s Pre Allocated Funding Budget.

Still Can’t find an answer?

We don’t want you to be left looking for answers. Use our simple contact form and we’ll be in touch. Contact Us

The Weekly Lottery

What is the Marie Curie Weekly Lottery?

The Marie Curie Weekly Lottery is a regular weekly prize draw operated by Marie Curie every Friday. It costs just £1 per week for each entry into the draw and you can play up to 20 entries per week to increase your chance of winning the top prize.

Can I play more than once?

Yes, you are welcome to play more than once, but we don’t allow one player to have more than 5 entries per week. You can set up a subscription payment on a monthly, quarterly (13 weeks), six-monthly (26 weeks) or annual (52 weeks) basis.

What is the difference between a subscription and a one off payment?

We offer two ways of paying for the Marie Curie Weekly Lottery. You can choose either a one-off payment or you can set up a subscription.

Subscription payments are recurring payments by Direct Debit, where you give us permission to automatically renew your entry into the lottery according to the payment option you choose. You can set up a subscription payment on a monthly, quarterly (4 payments in a year), six-monthly (2 payments in a year) or annual (one annual payment) basis.

One-off payments are single credit/debit card payments where you can purchase a block of entries across a quarter (13 weeks), six months (26 weeks) or year (52 weeks). We will email you when your weekly entries are running low and give you a chance to top up your account with a new one-off payment. These payments will not renew automatically; if you don’t purchase another block of entries you won’t be entered into the weekly draw.

How much does it cost to play each month?

1 entry per week = £4.34 per month, 2 entries per week = £8.68 per month. The lottery is played weekly rather than monthly so the ask levels take into account the varying number of Friday draw days in each calendar month of the year.

What can I win?

Each week Lottery members have the opportunity to win one of 50 cash prizes: 1st Prize: £2,000, 2nd Prize: £200, 3rd Prize: £75, 4th Prize: £50, 5th Prize: £25, Runner Up Prizes x 45: £10

Do I get to choose my own numbers?

This type of lottery does not let you choose your own numbers. After you have chosen how many entries you would like for the draw, we randomly allocate your unique lottery numbers. Each entry equates to ONE weekly chance in the draw and is valid for every week you have paid for. All prizes are won each week - there are no rollovers.

The Raffle

What is the Marie Curie Raffle?

Marie Curie promotes four raffles a year – Daffodil, Spring, Summer, and Christmas. These raffles present an opportunity to win larger prizes than the Weekly Lottery. Raffle tickets are £1 each and can be bought only when a Raffle is being promoted.

What can I win?

The prizes vary between Raffles but typically the main prizes are:

First prize: £10,000

Second prize: £500

Third prize: £250

Fourth prize: £100.

Runners up x 10: £20.

Can I buy tickets for the next raffle while I am here?

You can buy raffle tickets whenever one is active. You can only buy tickets for a specific raffle. Unlike the Weekly Lottery, you cannot set up a subscription for the raffle.

Prize Draws

What is the Prize Draw?

We offer free-to-enter prize draws from time to time. These are free to enter, but we would welcome any donation you felt able to make alongside the entry process. Any donation made does not affect your chances of winning, but does help us to support those living with a terminal illness.

How can I enter?

Please contact Marie Curie’s Gaming Team at [email protected] to request an entry pack when a prize draw is active.

Payment and Winnings

When will winners recieve their prize money?

Lottery Winners will receive a letter and their cheque in the post within 7 days of each draw, there's no need for them to claim. Cheques are sent to winners immediately after the draw so it’s possible that they will reach the winners as soon as Monday, but this can’t be guaranteed.

Raffle Winners will receive their cheque by recorded delivery after the raffle has closed.

How can I pay for tickets and entries?

You can pay for tickets and entries on GoodWaysToWin.com with any major debit and credit card including MasterCard, Solo, Delta, Switch and Visa. Unfortunately, we cannot accept American Express cards. We display all accepted forms of payment on our payment pages as a helpful guide. You can also enter the Weekly Lottery with a Direct Debit subscription. Please note: Credit card users should be aware that Halifax, MBNA, Lloyds TSB, Nationwide, John Lewis, and M&S card issuers class our raffle as gambling and charge a "cash advance" fee. We are working hard to get this reclassified, but until then we recommend you use a debit card.

Are my card details safe?

Our website uses encryption of 128/256-bit Secure Socket Layers (SSL) verified with a Comodo SSL Certificate. This means that your transaction is secure and your information cannot be processed by anyone but Marie Curie. Look for the padlock symbol in your browser as a sign of this security. For added security we use Verified by Visa and MasterCard security.

How do I know if I've won/how can I claim a prize?

When you buy entries or tickets on GoodWaysToWin.com, we’ll make sure we have enough information to contact you if you have won. For the Weekly Lottery and the Raffle, we will also send your winnings by cheque in the post. Please keep your membership details up to date. All chances are entered, and a winner and all Runner Up prize winners will be drawn using a random number generator. Winners will be informed by post if they have been successful. We aim to contact Weekly Lottery and Raffle winners as soon as possible after the draw. We also display a full list of winners for each competition on GoodWaysToWin.com/winners. Winners for the Weekly Lottery will be drawn each Friday.

Do some of my winnings go to charity?

No. Any winnings you may receive from us are 100% yours, although you are more than welcome to donate them to Marie Curie independently.

How do I submit my winner's story?

We would love to hear about any wins you have had through any of our Marie Curie games. If you have won a prize in our Weekly Lottery, Raffles, Prize Draws, or even through the first edition magazine, email us your story and a happy photo (no passport photos please!) to [email protected] or post them addressed to The Gaming Team, Marie Curie, 89 Albert Embankment, Lambeth, London, SE1 7TP

Membership and Privacy

Do I have to register to take part in these games?

You do not have to register to take part in our games. However, it will be easier for you to use GoodWaysToWin.com in the future and easier for us to contact you if you win if you have registered. By signing up to hear from us by email we can keep you up to date with the latest good ways to win from Marie Curie.

When will you contact me?

We’ll only usually get in contact to tell you about a new way to win, if you've won a prize, or any other important information. You can opt out of any marketing emails by changing the preferences on your account. We respect your preferences on how you would like to be contacted and when signing up you can choose which ways, if any, that you would like us to contact you. You can change these preferences at any time by calling our supporter relations team on 0800 716 146

How do I change my details?

You can contact us directly using the contact on the website or via e-mail at [email protected] You can also contact the Sterling Hotline on 0370 609 1453

Technical Help

I have a problem with my entry, who can I call?

Please contact our hotline with any problems related to your lottery entry: 0370 609 1453 or e-mail us at [email protected]

Can I access GoodWaysToWin.com on my phone or tablet?

GoodWaysToWin.com is fully mobile responsive so that it can be viewed on most Computers, Laptops, Tablets, and Smartphones. GoodWaysToWin.com is fully compatible with Google Chrome, Firefox, and Windows 9 onwards. For any more questions on the accessibility of GoodWaysToWin.com or advice on how to view this website better please visit our Contact Us page.

I am having problems logging in to my account, what can I do?

Your username is the e-mail you used to set up your account. You can change your password on the Forgot your Password page. Just enter your email address and we’ll send you a link to reset your password.

How can I make a complaint?

If you are dissatisfied with GoodWaysToWin.com, the Weekly Lottery, or Raffles, you can contact our Supporter Relations Team by calling 0800 716 146 (Mon – Fri, 9am – 5pm) or write to us at:

Supporter Relations Team
Marie Curie PO Box 23897
14 Links Place
Edinburgh
EH6 9AB

In the event of a complaint or dispute about winnings, our Fundraising Complaints Procedure is followed. Upon escalation, should the complaint or dispute not be resolved, we will seek the assistance of the independent arbitration service offered through our Lotteries Council membership. To see a copy of our alternative dispute resolution process please contact our Supporter Relations Team.

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